Refund policy
Returns & Refunds
For information about returns, refunds, exchanges, damaged or faulty items and your cancellation rights, please see our full Returns Policy:
Our Returns Policy forms part of these terms and explains how to notify us of a return, how and where to send your items, when refunds will be processed, and your rights if goods are faulty, damaged or not as described.
Nothing in our Returns Policy affects your statutory rights.
For any questions about a return or refund, please contact us at hello@hotpottery.co.uk.